Introduction

These Terms & Conditions ("Terms") govern your access to and use of the digital platforms operated by Special Integrated Logistics Zone (SILZ), including:

• The SILZ website
• The SILZ One-Stop Shop (OSS)
• Digital portals, applications, and services
• Any related platforms operated by or on behalf of SILZ

(collectively, the "Platforms"). By accessing or using the Platforms, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Platforms.

Eligibility

Users under the age of 18 may only use the Platforms under the supervision of a parent or legal guardian.

Intellectual Property

All content on the Platforms, including text, designs, software, logos, interfaces, data, and documentation ("Content"), is owned by SILZ or licensed to SILZ and protected by intellectual property laws. You may access and use the Content for personal or internal business purposes only. Any reproduction, modification, distribution, or commercial use without prior written consent is strictly prohibited.

Acceptable Use

You agree not to:

• Use the Platforms for unlawful, misleading, or unauthorized purposes
• Upload malicious code, viruses, or harmful material
• Attempt unauthorized access to systems or data
• Interfere with platform performance or security

You are responsible for ensuring that any data or materials you submit do not infringe third-party rights.

User-Submitted Content

By submitting information or materials to SILZ, you confirm that:

• You have the right to provide such materials
• The content is lawful and non-infringing

You grant SILZ a non-exclusive, irrevocable license to use such materials for operational, regulatory, and service-related purposes.

No professional advice

Information and content made available through the Platforms are provided for general informational and operational purposes only and do not constitute legal, regulatory, financial, or investment advice. Users should rely on official approvals, licenses, and formal communications issued by SILZ or competent authorities.

User responsibility

Users are solely responsible for the accuracy, completeness, and legality of any data, documents, or materials submitted through the Platforms. SILZ shall not be liable for any consequences arising from inaccurate, misleading, or unlawful submissions.

Third-Party Services

The Platforms may contain links to third-party websites or services. SILZ is not responsible for the content, accuracy, or availability of third-party services, and your use of them is subject to their respective terms.

Platform Availability

SILZ does not guarantee uninterrupted or error-free access to the Platforms. We may modify, suspend, or discontinue services at any time without prior notice.

Suspension and termination

SILZ reserves the right, at its sole discretion, to suspend, restrict, or terminate access to the Platforms, without prior notice, where a user:

• Violates these Terms or applicable laws
• Submits false, misleading, or unlawful information
• Engages in activities that may compromise the security, integrity, or availability of the Platforms

Security & Viruses

While SILZ applies reasonable security measures, we do not guarantee that the Platforms will be free from cyber threats. You are responsible for using appropriate security protections on your devices.

Electronic communications

By using the Platforms, you consent to receive electronic communications, notices, and records from SILZ in connection with your use of the Platforms, which shall satisfy any legal requirement for written communication.

Limitation of Liability

To the maximum extent permitted by law, SILZ shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platforms or reliance on their content. All services and content are provided "AS IS" without warranties of any kind.

Force Majeure

SILZ shall not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to acts of God, government actions, cyber incidents, system failures, or force majeure events.

Governing Law

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Saudi courts shall have exclusive jurisdiction over any disputes.

Updates to Terms

SILZ may update these Terms and the Privacy Policy from time to time. Continued use of the Platforms constitutes acceptance of the updated versions.